Case Study

Automating Check Reconciliation and Unclaimed Property Management

A financial operations team was reconciling a high volume of issued checks across multiple systems and bank accounts by hand, while tracking escheatment obligations manually. We built a unified reconciliation and compliance platform that cut manual reconciliation time by 95%.

95%

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Client

A publicly traded homeowners insurance company known for issuing quotes in under 60 seconds

Lines

Homeowners

What We Solved

Payment reconciliation and unclaimed property compliance

ENGAGEMENT

Custom build

The Challenge

The financial operations team was managing and reconciling a high volume of issued checks spread across different systems and bank accounts, entirely by hand.

Manual processes caused delays and errors, and made unmatched or stale checks difficult to identify at all. Compliance was the harder problem. Staying current with unclaimed property laws and reaching customers in time depended on escheatment tracking and outreach that were also done manually, which meant the exposure grew quietly.

The Solution

A unified reconciliation and compliance platform automating the management of issued checks.

The system pulls check data from multiple systems and bank accounts, matches issued checks against cleared ones in real time, and flags any mismatches. A dashboard tracks outstanding checks by status, while reports highlight potential fraud or unusual activity. Checks are linked to customer data so outreach is straightforward, and state-specific rules are applied automatically to manage unclaimed property, with full audit tracking throughout.

Technologies

Node.js ReactJS PostgreSQL BigQuery

Results

95%

reduction in manual reconciliation time

90%

match rate between issued and cleared checks

80%

faster identification and resolution of unmatched or stale checks

60%

reduction in financial risk exposure through timely outreach and audit tracking

Where This Applies

Financial operations rarely make it onto a technology roadmap until something goes wrong, and unclaimed property is a compliance obligation with a deadline attached whether or not anyone is tracking it. Both are well suited to automation because the rules are fixed and most of the work is data assembly.

Explore: Paktolus for Carriers → Compliance + Regulatory Operations →

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