Transforming the LATAM Banking and Finance Industry with Innovative FinTech Solutions
Preface
With Paktolus expanding its footprint across Latin America’s financial services sector, now is an ideal time to highlight the progress being made in the region. To gain perspective, we sat down with Gaston Peralta, Paktolus Chief Sales Director for Latin America. With more than 20 years of experience in fintech, core banking systems, and payment solutions throughout Latin America and the Caribbean, Gaston brings valuable insight into the opportunities and challenges shaping the market today.
Transforming the LATAM Banking and Finance Industry with Innovative FinTech Solutions
Q: Gaston, tell us briefly about Paktolus and its emerging role in the region
A: Paktolus is a unique results-driven technology company with a growing presence in the US, Europe, South Asia, and, of course, Latin America.
As a company, we’re more than 500 experts worldwide, with remarkable capabilities and disciplines, including software development and maintenance, data, customer experience, and tech-enabled learning and training. Paktolus experience spans across many sectors, including technology, automotive, luxury, law, applied materials, energy, government, and financial services.
As for our emerging role in the region, Paktolus isn’t new to Latin America — and neither am I. For years, many of our experts have worked from Perú, Nicaragua, Ecuador, Venezuela, Chile, and Argentina. Personally, I’ve been serving LATAM’s financial ecosystem for more than 25 years, and today I’m thrilled to bring a fresh perspective to the region.
What excites me is that we are more committed than ever to deliver to Latin America the most powerful combination of financial and technology solutions available globally. This is where Paktolus’ experience, thought leadership, and resources allow us to deliver exceptional solutions and measurable results.
Q: As head of LATAM’s fintech group, tell us more about your activities. What kinds of companies do you serve, and in what capacity?
A: We serve a wide spectrum of financial institutions — from community banks and credit unions to fintech startups and mid-sized insurers. Our work involves two key roles: first, enabling them to digitize core processes such as onboarding, payments, lending, and compliance; and second, acting as strategic advisors by aligning their transformation needs with the right mix of global platforms and local expertise.
Because we are part of a global organization, we can bring best-in-class solutions and adapt them to the realities of Latin America, balancing innovation with compliance, cultural fit, and operational efficiency.
Q: Who are some of your clients? Can you give us an idea of your work and some results?
A: We work with institutions across Colombia, Peru, Central America, and the Caribbean. For example, we’ve helped savings & loans launch mobile-first platforms to reach underbanked populations, supported banks with AI-powered compliance automation, and partnered with insurers to digitize claims and onboarding.
The results speak for themselves: faster go-live times, higher customer acquisition, and greater regulatory confidence. These wins are possible because we combine global resources with local execution — ensuring that solutions are both cutting-edge and regionally relevant.
Q: What makes Paktolus different, more competitive?
A: What sets us apart is a blend of global scale and regional intelligence.
- Adaptive Intelligence® – our proprietary framework that integrates automation, analytics, and AI designed specifically for markets like LATAM.
- Cultural expertise – understanding how financial decisions are made within family-centric and community-driven environments.
- Global reach, local delivery – more than 500 experts worldwide, including deep on-the-ground presence across Latin America, working together to deliver practical, measurable impact.
This combination allows us to deliver transformation that is faster, more affordable, and more effective than what traditional big players offer.
Q: Can you tell us more about your partnership strategy in the region and how it’s working?
A: Our strategy is about creating bridges — between global platforms, local integrators, and financial institutions. We align with best-of-breed technology providers such as low-code platforms, AI compliance engines, and digital core banking solutions, while also building partnerships with regional experts who know the regulatory and cultural nuances of each market.
This dual approach works as global companies see us as their trusted gateway into Latin America, and local institutions see us as their partner in accessing global innovation. It’s a win-win model that accelerates transformation without adding unnecessary risk.
Q: So, who should be calling you — and for what?
A: If you’re a company seeking to boost growth through digital transformation to optimize operations, enhance revenue, and build value, Paktolus is the partner to call. We’ve built Paktolus for this moment — across sectors, across use cases — and we’re excited about what’s next. Paktolus provides a strong framework where you can expect:
- Cultural Intelligence: Deep understanding of family-centric financial behaviors across Latin America.
- Regulatory Expertise: Proven track record navigating multi-jurisdictional compliance frameworks.
- Bilingual Excellence: Native Spanish teams ensuring authentic localization.
- Partnership Approach: Beyond technology delivery, Paktolus acts as a strategic growth partner, aligning with institutions on revenue generation, product innovation, and client retention.
We’ve built Paktolus for this moment — across sectors, across use cases — and we’re excited about what’s next.
And finally, the future of the financial world will not be won solely by scale. It will be won by speed, agility, and trust. Small institutions already hold the advantage in customer relationships and community engagement. Paktolus provides the missing link: the technology and expertise to match big institutional capabilities while seizing opportunities in underserved markets.
In short, Paktolus is not just a vendor — it is the equalizer. It provides the digital backbone, compliance tools, and AI innovation that allow smaller financial institutions to not just survive alongside big banks—but to win by focusing on the markets that matter most: the ones big banks too often overlook.
Ready to explore how Paktolus can help unlock growth and accelerate transformation for your company?
Reach out to us today: Contact Us – or connect directly with Gaston Peralta to start the conversation: gaston@paktolus.com